The new patient consumer mindset affects every step of the revenue cycle. The organizations that will thrive in the future are those that understand many patients are turning into consumers that approach healthcare as a commodity. So, what does this new consumerism mean beyond patients shopping around for the best price? It means providing…

The skills needed for medical billing have changed dramatically in the last fifteen years. Even after the dawn of the new millennium, most medical billers were little more than data entry clerks who filled-in paper forms or keyed information into basic software programs. Today, a successful biller needs to understand (and be proficient) in using…

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