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Patient Demographics Entry (Registration) Services
Accurate capture of patient details is perhaps one of the most under-rated processes in the revenue cycle process chain. Not only does the data captured in the demographic entry process form the base for the medical record, but it also affects insurance claims payment. Error-free capture of patient information is essential for clean claim submission and facilitates quick claims processing by Payers.
Did you know that medical practices bleed as much as 7% of their annual revenue due to errors in patient demographics capture?
Accurate Entry of patient information results in timely reimbursements and reduces the days in A/R, besides reducing rework.
The front-office at the place of service should accurately capture the patient information, either via paper-based registration processes or via the scheduling system. Accurate information about the patient is critical to ascertain the patient's eligibility and benefits, obtaining prior authorization, and error-free claims filing. Additionally, population health analytics is possible only by utilizing accurate patient information.
Details captured in the Patient Registration Process
At Medical Billing Wholesalers, we have trained our team of revenue cycle professionals to validate all information available in the face-sheets. Our team contacts the provider's office or the medical billing company if any information is incomplete or erroneous in case of any discrepancies. Our team members enter the validated data on the client's practice management software with a high degree of accuracy and within a turnaround time of 24-48 hours. We review and update the following information on the practice management system.
Demographics information
Patient's legal name, age, gender, address, phone numbers
Patient's social security number for identification
Healthcare Insurance Information
Payer information (name of the Payer, mailing address for claims, and group and policy numbers)
Details of secondary as well as primary Payers
Medicaid or Medicare card (if the patient receives federal or state assistance)
Medical Information
Allergies if any
Special requirements (interpreter, assistance for physically disabled people, medications, Ambulance, stretcher access, etc.)
Payment information
Name, address, and telephone number of the person who will be responsible for payments
Impact of Inaccurate capture of Patient information
Inaccurate capture of the Patient information could result in:
Increased claim denials and delayed payments. Incorrect details captured cause rework as the clearinghouse systems, and the payer claims adjudication platforms may reject the claims. As a result, delays in obtaining payment or losses on account of unpaid claims can occur.
Inaccuracies in Population Health Analytics. Identification of the right population segments based on demographics data is the anchor for Population health analytics
Benefits of Our Patient Registration Services
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Over 40% Operational Cost Reduction: Outsourcing to our India-based team ensures diligent processing of each patient record, leading to significant cost savings.
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Guaranteed Service Levels: Our commitment to accuracy and swift turnaround times ensures high-quality work.
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We work with all the major commercial and government healthcare payers including Blue Cross Blue Shield (BCBS), Aetna, Humana, United Healthcare, and others. Our team works with multiple medical specialties, across various states, and different size practices.
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Quality Patient Registration: Enhances first-pass rates, minimizes claim denials, and accelerates cash flow.
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Efficient Process Management: Our team collaborates closely for efficient Patient Registration process, integrating seamlessly into your revenue cycle and providing real-time updates.
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Expertise in Multiple Systems: Skilled in over 20 practice management systems like Kareo, eClinicalWorks, and EPIC, ensuring adaptability to various platforms.
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Comprehensive Service Integration: Combines patient registration with expert medical coding and charge entry, enhancing overall efficiency.
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Transform your patient care with our advanced Patient Registration Services, designed to power a high-performance revenue cycle. Discover our unique approach in enhancing registration efficiency and precision. Simply fill in the form below, and let our expert team swiftly guide you to a new level of patient care excellence.