Trainer - Process & Communication - Chennai
Boost your career prospects as a Trainer – Process & Communication with Medical Billing Wholesalers, one of the fastest-growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits.
Job Description
Collaborate with management to identify training needs for all employees
Schedule appropriate training sessions for new and existing employees
Stay updated with the best training methods and modules
Plan and implement an effective training curriculum
Prepare hard copy training materials such as presentations, video module
Should train freshers on end to end RCM in a batch-wise manner
Should train all employees on V&A and soft skills in a batch-wise manner
Review training needs on a monthly basis
Coaching the low performers and showing an improvement in call & email quality
Taking sessions and hurdles regarding call/ email quality
Schedule and perform pre and post-training assessments and monitor progress
Desired Candidate Profile
Excellent communication, presentation, and interpersonal skills.
Good knowledge of US healthcare and the RCM process
Well versed in Soft Skill, V&A, and training methodologies
Minimum of 2 years of experience in a process trainer position
Knowledge of US culture
Solid knowledge of the latest corporate training techniques
Excellent time management and organizational skills
Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment.
If you would like to be considered for this position, please send an email to our recruiting team with your resume. Email: careers@medicalbillingwholesalers.com
